FAQ

SHIPPING:

Shipping is completely FREE of charge for USA & CANADA & UK  and comes with a tracking number.

How can I track my order ?

You'll receive an email with your tracking number once your order has been shipped out. Please allow at least 48 hours after an order has been shipped for tracking details to register on the system.

I ENTERED MY ADDRESS WRONG! CAN YOU CHANGE IT?

Yes! If you contact us within 24 hours we can change your order once you provide us with the correct address. Otherwise, we do not accept responsibility for wrong addresses. Please enter your address carefully at checkout.

REFUND POLICY

We offer a 30 day money back guarantee if you're not satisfied with your order. Alternatively, we can also send out a replacement if there is a problem with the product you received.

If you no longer want your order for any reason whatsoever, you can return the order to us for a full refund excluding any shipping costs.

WHAT CURRENCY ARE MY ORDERED PROCESSED IN?

All orders are processed in USD, we have a currency converter that converts all values to local currency but this is for display purposes only.Our payment provider only accepts USD so all orders are processed in USD and a local conversion will take place.Please be aware of this before ordering, if the amount taken off your card differs from the displayed value, it is because of currency conversion.